If you have any questions, just ask us!

The team of Kanaky Design will be happy to help you with whatever you need 🙂

FAQs

The terrariums are shipped disassembled in a box, with external reinforcements to prevent damage during transport. Includes all necessary hardware for assembly and accessories that have been purchased with the terrarium.

In case of purchasing several terrariums, the shipment will be made on a customized pallet and this service delivers the goods at the door of the home. In case you live in an apartment, it does not come up to your home.

Terrariums are immediately available for purchase on the web. All orders received until 15.00h will be shipped the next day and shipping takes 1-2 working days within the Iberian Peninsula (Spain and Portugal) and 3-7 working days for the rest of Europe.

If you have a project in mind and you need a different size terrarium than the ones we have available in our catalog, please contact us and we will study your case to make a custom design.

The terrarium (which should be repacked in the best possible way) will be collected and replaced by the desired terrarium.

No, PVC is a flame retardant material that does not generate flame, so a terrarium will never catch fire.